Contact Us!

Our support team is online from 9-5 EST, Monday through Friday.

Frequently Asked Questions are available on our FAQ page.

If it's something the community can help with, post here in the Support Forums.

You can email us at support@guildlaunch.com

Feature Requests and Game Requests are also up and active!

Guild Launch News

Voice Server Maintenance - 11/18/2014 - Throughout The Day

by GL_Support, 36 days ago

Our server techs are upgrading the software for our voice servers tomorrow, and each location will be down for approximately thirty (30) minutes while they restart the servers in each location. 

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More WoW Updates for Warlords of Draenor!

by GL_Support, 39 days ago

After the release yesterday, our developers were hard at work on our system (partially out of diligence and partially because they play on Area 52, which was full most of the day).

Updated Addons

Raidtracker, our Profiler mod and DKPMon have all been updated!  The betas of the new versions can be found here.

Updated Server Status Widget!

You can now display multiple server status widgets for WoW for different servers.  If you have two or more WoW servers set on the Admin Menu -> Games -> Games Played area of the site, you can configure the widget to show other servers. 

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WoW - Warlords of Draenor Updates

by GL_Support, 41 days ago

The Guild Launch team has actively been working on making sure everything is in tip-top shape for Warlords of Draenor's release tomorrow.  We've got our preorders in and have stocked the office with caffeine and snacks for the 3AM launch...

...what?  Updated features? 

Oh, right! 

Updated Raid Progression

The Raid Progression widget has both new raids for Warlords of Draenor, and we have updated it for the expansion!  It no longer shows the antiquated 10-man and 25-man wordage: now you can track Normal, Heroic and Mythic raids.

Updated Item Hovers

We have pulled in the latest data from the WoW API for item hovers, so all the information we can currently pull down is available.  We'll run the import again on our end tomorrow post-launch to ensure that we have the latest items after it goes live.

 

On The Horizon...

The team is actively working on updating other sections of the site for Warlords of Draenor as well.  One of our developers' time is dedicated to getting our mods up-to-date for the release, and another is researching the last few touches for our roster imports to make sure that everything we can do on our end for the new API updates is done. :)

Users will also be able to config the WoW Server Status Widget to show different servers.  That way, if you have guild members on multiple servers, you can add additional widgets to show the status of each server they are playing on.

The mod updates should also patch up any existing issues with guild bank data uploads.

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